Privacy Policy
At Southern Deck Skateboards, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our online platform and services related to custom skateboard deck design, assembly, quality control, wholesale distribution, and product innovation.
Information We Collect
We may collect personal information that you voluntarily provide to us when you interact with our site, including but not limited to your name, contact details, delivery addresses, payment information, and any other information necessary to fulfill your orders or provide our services. We also collect information about your use of our online platform through cookies and similar technologies to improve user experience.
Use of Your Information
We use your personal information to:
- Process and fulfill your orders, including delivery and payment processing
- Communicate with you regarding your orders, services, promotions, and updates
- Improve and customize our products, services, and online platform
- Comply with legal obligations and protect the rights and safety of Southern Deck Skateboards and its users
Disclosure of Information
Your personal information will be treated with strict confidentiality and will not be sold or rented to third parties. We may share your information with trusted service providers, such as shipping companies and payment processors, solely for the purpose of delivering our services. These parties are obligated to keep your information secure and use it only for the agreed purposes.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
In accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have the right to:
- Access and receive a copy of your personal data held by us
- Request correction of inaccurate or incomplete information
- Request the deletion or restriction of your personal data, subject to certain conditions
- Object to the processing of your personal data for direct marketing or other purposes
- Withdraw any consent you have given us at any time
- Lodge a complaint with the relevant data protection authority if you believe your rights have been violated
Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
International Transfers
As Southern Deck Skateboards operates within Australia, your personal data may be transferred and stored outside your country of residence. We ensure that adequate safeguards are in place to protect your data in accordance with applicable laws.
Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to enhance user experience, analyze site traffic, and provide personalized content. You can manage your cookie preferences through your browser settings.
Children’s Privacy
Our services are not directed at individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we protect your data.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Southern Deck Skateboards
58 Vulture Street
Suite 3
Brisbane, Queensland 4101
Australia